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Solera Diamond Valley View March 2023

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SOLERA DIAMOND VALLEY COMMUNITY ASSOCIATION 951.652.5766 Irma Rabago, General Manager irma.rabago@seabreezemgmt.com Teri Collett, Lifestyle Director teri.collett@seabreezemgmt.com Tyler Barber, Property Service Manager tyler.barber@seabreezemgmt.com Luke Petersen, Concierge luke.petersen@seabreezemgmt.com Facility Monitors: Colin Barber, Elijah Navarrete, Anessa Willbanks COMMUNITY WEBSITE www.soleradiamondvalley.com PULTE WARRANTY SERVICE socalservice@pulte.com • 949.255.1650 SEABREEZE CUSTOMER CARE 800.232.7517, opt. 1 • customercare@seabreezemgmt.com ON-SITE COMMUNITY PATROL Allied Universal • (470) 718-8572 Patrol hours: 6 pm - 6 am BOARD OF DIRECTORS President, Robert Vise, SDVrvise52@gmail.com Vice-President, Dana Kilpatrick, dkilpatrick.sdvboard@gmail.com Treasurer, Ralph Grider, rgrider.sdvboard@gmail.com Secretary, Linda Weiss, lweiss.sdvboard@gmail.com Member at Large, Paul Bradstreet pabstreet.sdv.board@gmail.com HOURS OF OPERATION MOUNTAIN VIEW Lodge 1645 Paseo Diamante, Hemet, CA 92545 Lodge & Pool Hours: Sunday: 7 am - 8 pm; Monday - Saturday: 7 am - 9 pm After Hours Monitor Contact 951.313.2071 PUBLICATION EDITOR-IN-CHIEF Teri Collett COMMUNICATIONS COMMITTEE Theresa Rossetti, Chairperson • Clare Mendez Cindy Ponce de Leon • Kathy Caraher Mary McKernan PRODUCTION Image Up Advertising & Design and Arrow Printing ARTICLE SUBMISSIONS All submissions must be emailed to teri.collett@seabreezemgmt. com no later than the 10th of the month. Articles should not exceed 500 words, 250 words for club news and 100 words for groups. The View is published monthly by the Solera Diamond Valley Community Association (SDVCA). This publication is copyrighted and may not be reproduced or reprinted without the written permission of SDVCA. Submitted articles published at the approval and discretion of the Editor-in-Chief. ADVERTISING Contact Image Up at (909) 797-3647 or email imageup1@verizon.net Communication is key, so let's talk about it. In January, Management was directed to send out a survey regarding the relocation of the mailbox clusters to the parking lot. The intention was to reach as many residents as possible without spending money. The website supplied ease, access to reach the most residents, and, best of all, the survey option was FREE! This was the perfect solution, so Management got to work. Shortly after the launch of the survey, I quickly realized that there was some confusion surrounding where the email notifying the community of the survey came from. It became very clear that most residents do not know the email blast options that are used Solera Diamond Valley and the different ways they are used, so let me explain. One email blast comes straight from the Management Team, on behalf of the Board of Directors. To receive this email blast, you MUST opt in and request to be a part of the communication by providing your email to the Management Team. This email is a great way to stay connected on information from the Management Team regarding facility maintenance, compliance, meeting reminders, community updates, event flyers and details, etc. These blasts will have the SDV logo as a header in the beginning of the email blast, as well as a salutation that encompasses the community as a whole, such as, "Hello Solera Diamond Valley." The closing of the email blast will have the name of the Management Team member that sent the email allowing residents the ability to reply to the email and receive a response to questions from the appropriate department head. The second email blast comes from the website and is the main form of communication from other residents. This email may contain updates for SDV Committees, Clubs, Groups, Lost and Found items, information on community and city events, etc. This email usually shows up in your inbox as an "Alert Message." To receive this email blast, you MUST opt in by creating an account on the Solera Diamond Valley website, www. soleradiamondvalley.com. If you need assistance with creating an account or signing up for either email blast, please contact Luke Petersen, the Administrative Assistant, via email at luke.petersen@seabreezemgmt.com or visit him at the Mountain View Lodge front desk. Neither Solera Diamond Valley Community Association nor the Management Team is affiliated in any way with any Facebook site, Next Door site, or email blasts from Sue's Blasts. General Manager Coffee with the Board & GM Coffee with the Board & GM will be March 9 at 2 pm. FROM THE 2 SOLERA DIAMOND VALLEY | MARCH 2023 By Irma Rabago

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