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4 | OHCC LIVING | FEBRUARY 2019 | By Wendy Panizza Kevin, my husband, and I share a home in San Clemente. We love the ocean and enjoy scuba diving and surfing in beautiful Southern California. I grew up with six siblings (my identical twin and I are the youngest) and went to school in Texas, where I earned a bachelor's degree in psychology with an emphasis on statistical analysis. With successful accounting and managerial experience, my professional career took me to Las Vegas where I coordinated day- to-day operations, training development, and project management for a hospitality industry (large-scale hotels) service provider. I found my calling in the HOA industry when I accepted a position at Laguna Woods Village with PCM in Orange County 15 years ago. Eventually, I managed the customer service team, community access, permits and inspections, the resales department, and management analysts. I've written many papers on a variety of matters from architectural standards and variances, maintenance projects, and policy recommendations for the Boards, and I participated in extensive budget preparation. I am highly successful in working with residents, committees and the Boards of Directors. I am a member of the Community Association Institute (a professional organization dedicated to serving HOAs), and am qualified to sit for the PCAM (the highest professional designation available nationwide to managers who specialize in community management) and expect to do that at the end of February. My continued professional development, extensive customer service skills, and on-site management experience has prepared me to serve this community well, and I am proud and honored to be the new General Manager for Ocean Hills Country Club. General Manager's Message