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8 | SUN LAKES LIFESTYLES | MAY 2021 | MAILING ADDRESS FOR ASSESSMENT PAYMENTS The mailing address for assessment payments made by paper check, money order, and through your bank's Online Bill Pay feature is listed below. Ensure that your 12-digit payment account number is written on your payment. If you pay through your online Bill Pay feature, log in to your online baking account, check your 12-digit payment account number and update the payee's address as listed below: Sun Lakes Country Club Homeowners Association c/o FirstService Residential P.O. Box 62053 • Newark, NJ 07101 SIRIT TAG (TRANSPONDER) TIPS AND GUIDE • Keep the Sirit tag dry for 12 hours following installation on the headlamp to ensure it adheres properly. • A Sirit tag will be disabled and no longer work if it is tampered with or damaged. • If the Sirit tag is not working properly it will be replaced free of charge within the first 30-days, if it has not been tampered with or peeled off. • A Sirit tag that stops working for any reason after the 30-day warranty expires or is damaged due to an automobile accident will be the responsibility of the resident to replace. • Please advise vehicle service providers (car dealership service centers, mechanics, collision centers, car washes, detail shops) to refrain from tampering with or removing the Sirit tag. • Do not use a pressure washer or buffer/polisher directly on a Sirit tag. • If a headlamp is replaced where a Sirit tag is affixed, it will be the responsibility of the resident to purchase a new tag. ADMINISTRATION OFFICE – PHONE CALLS COVID-19 has significantly affected the operation of the SLCC administration Office due to recommended county and state ordinances. However, we continue to strive to provide our members with excellent customer service. We want you to be aware of what to expect to help reduce frustration if you are unable to immediately reach a member of our on-site team by telephone. Our office is open, by appointment only, Monday through Friday, from 9a m to 12 pm and 1:30 to 5 pm. This allows us to control the number of people we have in the office at one time. There is a steady stream of members who visit the office daily to meet with staff. When we are working with a homeowner, we do not pick up the telephone. Instead, calls are forwarded to our voicemail. Please call the main clubhouse receptionist at (951) 845-2191 Monday – Friday, from 8 am to 12 pm and 1:30 to 5 pm if you need someone immediately. Otherwise, call the staff member you need to speak with directly. If the call goes to voicemail, please leave a message. Under normal circumstances, your call will be returned as soon as possible or at the latest, within 24 hours Monday – Friday. We truly appreciate your patience during this time, and we are thankful to have the opportunity to serve you. SUN LAKES NEWS BITS