Issue link: https://imageup.uberflip.com/i/1414406
MAILING ADDRESS FOR ASSESSMENT PAYMENTS: The mailing address for assessment payments made by paper check, money order, and through your bank's Online Bill Pay feature is listed below. Ensure that your 12-digit payment account number is written on your payment. If you pay through your online Bill Pay feature, log in to your online banking account, check your 12-digit payment account number and update the payee's address as listed below: Sun Lakes Country Club Homeowners Association c/o FirstService Residential • P.O. Box 62053 • Newark, NJ 07101 SIRIT TAG (TRANSPONDER) TIPS AND GUIDE • Keep the Sirit tag dry for 12 hours following installation on the headlamp to ensure it adheres properly. • A Sirit tag will be disabled and no longer work if it is tampered with or damaged. • If the Sirit tag is not working properly, it will be replaced free of charge within the first 30 days if it has not been tampered with or peeled off. • A Sirit tag that stops working for any reason after the 30-day warranty expires or is damaged due to an automobile accident will be the responsibility of the resident to replace. • Please advise vehicle service providers (car dealership service centers, mechanics, collision centers, car washes, detail shops) to refrain from tampering with or removing the Sirit tag. • Do not use a pressure washer or buffer/polisher directly on a Sirit tag. • If a headlamp is replaced where a Sirit tag is affixed, it will be the responsibility of the resident to purchase a new tag. ADMINISTRATION OFFICE: We strive to provide our members with excellent customer service. We want you to be aware of what to expect when you visit your on-site office. Although state and county restrictions are beginning to lift, face masks are still required to be worn in the Administration Office. Office hours: M-F 8:30 am to 12 pm and 1:15 to 5 pm. There is a steady stream of residents who have appointments to meet with staff daily in the Administration Office. While employees are working with residents, they do not answer incoming calls. Instead, calls will go to voicemail. Please leave a voicemail so your call can be returned. Under normal circumstances, your call will be returned as soon as possible or at the latest, within 24 hours Monday – Friday. If you need immediate assistance, please call the Main Clubhouse receptionist desk at (951) 845-2191. Below you will find the names of some staff members who work in the Administration Office. Next to their name you will find their contact information. Under their name you will find the various areas they can be of service to you. Please feel free to contact our team when you have questions, concerns, or need to book an appointment. ADMINISTRATION Leslie Harris – 769-6649 / leslie.harris@fsresidential.com Caregiver registrations, non-owner occupant registrations, vendor registration, process parking passes, distribute handicapped decal for golf carts, assistance with ClickPay (resource to make assessment payment), and questions pertaining to monthly assessment billing statement balance. Sheryl Howell – 769-6650 / sheryl.howell@fsresidential.com New homeowner or tenant orientations/registrations, ID card replacements, questions pertaining to monthly assessment billing statement balance, assistance with ClickPay (resource to make monthly assessment payment), and questions pertaining to on-site restaurant/ golf shop account. Desiree Slater – 769-6659 / desiree.slater@fsresidential.com Obtain or replace a vehicle Sirit Tag, process Sirit Tag refunds for tenants, golf cart registration, requests for district delegate meeting minutes, questions pertaining to monthly assessment billing statement balance, assistance with ClickPay (resource to make monthly assessment payment), and questions pertaining to on-site restaurant/golf shop account. Kelly Winchell – 769-6642 / kelly.lam@fsresidential.com Questions/concerns regarding on-site restaurant/golf shop account. Assistance establishing an on-site account for the restaurant/pro shop. Questions pertaining to monthly assessment billing statement balance. SUN LAKES NEWS BITS | SUN LAKES LIFESTYLES | OCTOBER 2021 | 9