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Rule Change | sun lakes lIfestyles | deCeMBeR 2014 | 51 PROPOSED RULE CHANGE NOTIFICATION 14-016 The Board reviewed the following proposed amendment, to the Sun Lakes Country Club Homeowners Association General Statement of Rules and Regulations (revised Sept. 1 edition), that appear on the Association's website (sunlakescc.com) and are available in the administration office, at its Oct. 16, Open Session Meeting. The Board will vote upon the proposed amendment at its Jan. 15, 2015 Open Session Meeting, following publication in the December 2014 edition of Lifestyles. If the Board votes in favor of the proposed rule change it would go into effect Jan. 30, 2015. Notice informing the members of the approval would be posted in the Main, North and South Clubhouses, in agreement with Civil Code § 4045. Purpose: The purpose of the rule is to encourage resident to make a reasonable effort to resolve problems with neighbors civilly, prior to involving the Association. Effect: The effect of the rule change could potentially resolve problems between neighbors more quickly and efficiently, without the need to involve a third party. The proposed rules pertaining to neighbor-to-neighbor disputes are listed below in bold, italic and underlined text. The Association encourages neighbors to make a reasonable, and good faith effort to solve problems peacefully amongst themselves. Often times, a neighbor does not realize that his or her conduct is bothersome to others and merely knocking on the door and discussing the problem will bring a speedy result, without the need for courtesy letters, violation letters, hearings, and the like. if a homeowner or resident believes that a neighbor is violating the rules and regulations, the homeowner should make a reasonable effort to resolve the matter directly with the neighbor. if the homeowners are not willing or able to resolve the matter themselves following a good faith effort to do so, the complaining homeowner or resident may attempt to solve a CC&R violation or nuisance problem individually, or in conjunction with other impacted neighbors by contacting the Association. for matters pertaining to governing document violations, if a homeowner is not able to solve the problem on his or her own, the homeowner may submit a written complaint to the Association's planning and compliance manager for review by the Board of directors. The written complaint shall describe in detail all efforts made to resolve the dispute, and shall explain the reasons, if any, given by the adjacent or nearby property owner(s) as to why the matter could not be resolved privately. The Board of directors shall review the complaining homeowner's written complaint, and will determine on a case- by-case basis, whether the condition described constitutes a violation. if the Board concludes that a violation exists, the Board will determine whether all or any of the Association's enforcement options, as provided in the CC&Rs and the Association's Rules and Regulations, should be pursued by the Association. if the Board determined that no violation exists, the Association will take no further action, and the matter will be left to the affected homeowners to resolve as they see fit. in either case, the complaining homeowner will be notified of the Board's decision. it should be noted that there is no guarantee of confidentiality to the complaining party once a written complaint has been submitted. However, for matters of a civil nature (not relating to association governing documents), as a means of resolving disputes outside of court, private mediation or arbitration services are available to homeowners through local retired judges and attorneys. Please contact the local chapter of the Community Association institute (a national nonprofit organization) at 951-784-8613 for the names of mediators and arbitrators. if efforts to work through problems with a neutral mediator or arbitrator are not successful, please contact the Association's management office to investigate if further resources are available. RULE ADOPTION CONCERNING NEIGHBOR-TO-NEIGHBOR DISPUTES Service • Repair • Installation Or Just Call for a Second Opinion! 100% Satisfaction Guaranteed! 951 849-4938 Licensed • Bonded • Insured • Lic. #957503 Pacific Heating & air conditioning heatIng or a/c tune-up call for sun lakes specIal!

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