SOLERA DIAMOND VALLEY | MARCH 2020 3
SOLERA DIAMOND VALLEY COMMUNITY ASSOCIATION
951.652.5766
Anna Machado, General Manager
anna.machado@seabreezemgmt.com
Melissa Valona, Lifestyles Director
melissa.valona@seabreezemgmt.com
Jenevieve Banuelos, Property Service Manager
jenevieve.banuelos@seabreezemgmt.com
Karla Guerrero, Administrative Assistant
Karla.guerrero@seabreezemgmt.com
Teri Collett, Concierge
teri.collett@seabreezemgmt.com
Facility Monitors:
Justin Roberts, Sandra Carrillo, Jose Villanueva, Chris Rodriguez
COMMUNITY WEBSITE
www.soleradiamondvalley.communitysite.com
PULTE WARRANTY SERVICE
socalservice@pulte.com • 949.255.1650
SEABREEZE CUSTOMER CARE
800.232.7517, option 1 • customercare@seabreezemgmt.com
GUARD SYSTEMS INC.
On-Site Community Patrol
951.388.4049 • 800.606.6711 (secondary)
BOARD OF DIRECTORS
President, Minio Garcia; Sdvboard.hlgarcia@gmail.com
Vice-President, Steven M Patrick; Stevep.sdvboard@gmail.com
Secretary, Jim Harris; jharrissdvboard@gmail.com
Treasurer, Kim Walker; kwalker.sdvboard@gmail.com
HOURS OF OPERATION
MOUNTAIN VIEW LODGE
1645 Paseo Diamante, Hemet, CA 92545
Lodge & Pool Hours:
Sunday: 7 am - 8 pm; Monday - Saturday: 7 am - 9 pm
After Hours Monitor Contact 951.313.2071
PUBLICATION
EDITOR-IN-CHIEF
Melissa Valona
COMMUNICATIONS COMMITTEE
Theresa Rossetti, Chairperson • Sherrie Chaparro, Secretary
Dick Roppé • Clare Mendez • Sharon Cates
PRODUCTION
Image Up Advertising & Design and Kevin Walker, Arrow Printing
ARTICLE SUBMISSIONS
All submissions must be emailed to Melissa.valona@seabreezemgmt.com
no later than the 10th of the month. Articles should not exceed 500 words,
250 words for club news and 100 words for groups. The View is published
monthly by the Solera Diamond Valley Community Association (SDVCA).
This publication is copyrighted and may not be reproduced or reprinted
without the written permission of SDVCA. Submitted articles published at
the approval and discretion of the Editor-in-Chief.
AD SUBMISSIONS
Contact Stacey Parr at (909) 435-5042 or email staceyimageup@yahoo.com.
GENERAL
MANAGER'S
MESSAGE
By Anna Machado
Is it really March already? Wow, this year sure
is off to a quick start!
Thank you all for your patience while the
office staff members have been getting settled into their new roles. We
have already begun working really well together and I am confident that
as we continue to get everyone trained up, you will reap the rewards
of having an amazing team here to serve you. However, in the event
that you ever experience any hiccups in service from any staff member,
please do let me know so I can counsel them accordingly and help
provide resolution to any problems.
Something really great that has come out of having a brand new team
assembled in the office is that I've been spending a substantial amount
of time in the training trenches these last few months. I say that's
"great" because it has been an unique opportunity to reset the "norm"
and recreate a few rickety wheels around here. It has also forced me to
unchain myself from my desk a bit and I've been spending a lot more
time out in the facilities and the community spot checking my staff. My
team and I have been fine tuning some internal processes so we can take
a more proactive approach to the maintenance of the facilities as well as
the overall operation of this wonderful community.
I am so happy to report that the Coffee with the GM sessions seem to
be gaining popularity lately and I'm just thrilled that so many residents
find them informative and worth their time. If you haven't been to
one yet, please join me on March 5 at 2 pm in the Ballroom. Based on
feedback from prior attendees, I'll be switching up the times throughout
the year to better accommodate a variety of schedules.
I'll leave you with this: A good friend is like a four-leaf clover: hard
to find and lucky to have! I'm so thankful for all my new friends here at
SDV. Happy St. Patrick's Day!
COFFEE WITH
THE GENERAL
MANAGER
Join us on the first
Thursday of the
month at 2 pm in the
Broadleaf Room
