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Life in Solera July 2023

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| LIFE IN SOLERA | JULY 2023 | 3 FROM THE BOARD By Marcia Casem GET HELP IF YOU USE MEDICAL EQUIPMENT If you or someone in your household requires the regular use of electrically-powered medical equipment or other qualifying medical devices, you may be eligible for our Medical Baseline Allowance program. This program provides an additional 16.5 kilowatt-hours of electricity per day. Provided at the lowest baseline rate, this helps offset the cost of operating the medical equipment. FIND OUT IF YOU QUALIFY You may be eligible for the Medical Baseline Allowance if you or another full-time resident in your home: Requires the regular use of any electronically-powered medical/ life support equipment (see partial list below) that mechanically or artificially sustain life or restores or replaces a vital physical function, including mobility, and/or Are temperature sensitive and require air conditioning; and/or Has a life-threatening illness or compromised immune system or other condition that requires heating and/or cooling. If you or someone in your house qualifies, call 1-800-655- 4555 while you complete the application process, we'll note on your account that there is a resident at your address who uses a qualifying medical device. LIST OF SOME QUALIFYING MEDICAL DEVICES. Devices used for therapy but not medically required for sustaining life do not qualify. Aerosol Tent, Air Mattress/Hospital Bed, Apnea Monitor, Breather Machine (IPPB), Compressor/Concentrator, Dialysis Machine, electronic Nerve Stimulator, Electrostatic Nebulizer, Hemodialysis Machine, Infusion Pump, Inhalation Pulmonary Pressure, Iron Lung, Left Ventricular Assist Device (LVAD), Motorized Wheelchair/Scooter, Oxygen Generator, Pressure Pad, Pressure Pump, Pulse Oximeter/Monitor, Respirator (all types), Suction Machine, Total Artificial Heart (TAH-t), The Vest/Airway Clearance System, Ultrasonic Nebulizer EMERGENCIES AND ROTATING POWER OUTAGES All customers who depend upon electrically-operated medical or life-support equipment for survival should be prepared at all times with a back-up power system or other plans necessary to ensure their health and welfare during outages. SCE does not provide back-up generation. In California Independent System Operator (CAISO) declares a rare Stage 3 Emergency and enacts rotating outages, we will automatically contact Medical Baseline customers with a pre- recorded telephone message. We may only receive a 10-minute warning, so customers may not hear about the outage before it occurs. If a Public Safter Power Outage (PSPS) is called, we will attempt to reach our Medical Baseline customers through their alternate preferred method of contact. If your physician has indicated that your medical equipment is for life sustaining purposes and we do not reach you directly through your preferred method of contact we will send a technician to your door to make in-person contact to deliver the message regarding the PSPS event. e information in this report is directly from the Southern California Edison website: sce.com/medicalbaseline.

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