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4 | SUN LAKES LIFESTYLES | MAY 2017 | GM Report By Christopher Mitchell, General Manager Member questions from previous meeting: 1. A member had four questions, two of them were answered by the Board, the two remaining questions: a. The member asked, after completing the age survey what were the advantages of having a 55 and older community. What is the effect on financials? A: The list of advantages to residing in a 55 and older community are too numerous for this report. Conducting the age survey is to verify that the residents living in Sun Lakes are over the age of 55. The Age Survey must show that over 80 percent of the residents of a community are over the age of 55. This allows the exemption from the Fair Housing Act of 1968. Called the "Housing for Older Persons Act" of 1995, the act allows communities to restrict residency to older individuals. b. The member then asked for update on parking lot lights. Also, will the street lights be addressed? A: The Board approved the replacement of the parking lot lights at the MCH at the Feb. 22 meeting. Those lights have been replaced. An evaluation of the street lights is ongoing. 2. A member had two questions; 1) The member questioned the status of the city of Banning maintaining the medians on Sun Lakes Blvd.; 2) The member asked about the street maintenance and is there a plan. A: The first answer is that Sun Lakes staff is working to get the genesis of the Association maintaining the medians. One discussion revealed that if the city maintained the median, the flora that is there now would be replaced as the city has different standards for the median plantings and maintenance. The second answer is that the Board approved a Pavement Management Plan (PMP) in 2013. This plan was split into phases over five years. Sun Lakes is about to enter into the fourth year, but before doing that, there are issues that need to be addressed. The Board approved the Road Engineer efforts to evaluate the current status of road issues and look to see if the PMP needs to be updated. 3. A member asked why there is a more stringent dress code for the golf course rather than the restaurant on Friday and Saturday nights. A: Staff will work with the Restaurant and Lounge Committee to review the dress code and see if there are amendments needed. Staff will forward the committee's comments to the Board. 4. A member asked why Sun Lakes has not developed an app for the Android/iPhone; Further, the member questioned why some of the comments submitted are responded to, and if there is a procedural problem; lastly the member stated that the schedules on the website were not correct and asked that this be corrected. A: Staff will be looking at the smartphone app and what costs would be incurred. There is a process to answer member questions and comments; one such is the GM responses to member questions. Lastly, staff is addressing the calendars online. February Open Session Board Action Items • The Board appointed Wade Sampson as the Delegate for District 6, term ending in 2018. • The Board appointed Jan Sandberg as the Delegate for District 11, term ending in 2018. • The Board accepted the resignation of Don Troyer as the District 11 Alternate Delegate. • The Board approved the resolution to Pre- Lien and Lien Delinquent accounts. • The Board approved the following members to the Finance Advisory Committee: David Frank term ending Dec. 31, 2018; Greg Kent term ending Dec. 31, 2017; Barbara DelGatto-Jesus term ending Dec. 31, 2018; Donna Harrington term ending Dec. 31, 2018; Gail Paparian term ending Dec. 31, 2017; Robert Gold term ending Dec. 31, 2017 • The Board received the January 2017 Financial Report from the Treasurer. • The Board directed staff to obtain costs and pictures for a Plexiglas Barrier on the Veranda half wall, then present for Board consideration. • The Board approved the formation of New Group call "Hearts." • The Board approved the request to hold the "Relay for Life" event at Sun Lakes. • The Board approved the request to Renovate Gate 2 water features (with the stipulation that the tress be removed from the scope of work. • The Board approved the VFW use of the facility. • The Board approved the SL Charitable Trust usage of the facility during the Charity Week. • The Board approved the amendment to the Golf Course Rule #12 & Violation Procedures. • The Board approved the ratification of the purchase of a management computer from the Replacement fund. • The Board approved the proposal for replacement of MCH parking lot lights from the replacement fund. • The Board approved the proposal for Road Engineering /PMP update to be paid from the replacement fund. 3. February Report on Executive Session Action (non-confidential) The Board of Directors held an Executive Session Board meeting on Feb. 8, 9 and 22. At these meetings legal matters, formation of contracts, and personnel matters were discussed. The following are action items the Board took at these meetings: • The Board held three member disciplinary hearings. • The Board reviewed a refund request for a 10 play card. After considering the matter, the Board voted to deny the request. • The Board reviewed two separate requests for variances to the overnight parking policy. After reviewing, the Board denied both requests. • The Board held interviews for the Finance Advisory Committee. • The Board reviewed guest parking rules for 60 overnights within a calendar year. • The contract with our janitorial service, Custom Service Systems was renewed for one year. • A homeowner request for a payment plan on delinquent assessments was reviewed. The Board approved the request. • The Board reviewed a homeowner request for assistance with property violations. The Board denied the request. • Three proposals were presented to re- landscape the three main easements on Sun Lakes Property. The Board discussed these proposals and directed management to go back to the vendor and work on the plant palette and cost. • Proposals were reviewed for the replacement of the MCH parking lot lights. This item has been put on tonight's open agenda for discussion. • Proposals were reviewed for the 2017 road engineering work or also known as the annual pavement project for Sun Lakes. This item has been placed on the open agenda for discussion. • Finally, the Board approved for a delinquent account to be moved to McIntyre Law Group for collections.

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