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6 | SUN LAKES LIFESTYLES | MAY 2018 | GM Report By Charlye Sessner Member Questions from previous meeting: Q: A member asked about the "Frequently Asked Questions" part of the website as it related to the relationship between the management company and the Board of Directors, specifically relating to the staff. Furthermore, the member asked about the information released to the community on Feb. 12, regarding Associa-PCM staff. The member's question was who reports to who? A: The "frequently asked questions" part of the website was developed to help homeowners understand more about the community. The statement in question, that says the management company takes direction from the Board of Directors is true. The Board has contracted with Associa-PCM to manage many aspects of the community such as the daily operations, processing the monthly financials, and processing assessment payments, just to name a few responsibilities. The Board will discuss items at their executive or open meetings. Then, based on the results (approval or denial) management will implement the decision on behalf of the Board. In this relationship, the management staff that works at Sun Lakes are all employed by Associa-PCM (the contracting company). Furthermore, all personnel issues are handled directly by Associa-PCM, the employer, and not the board of directors. Q: A member asked about the traffic control signs at Gate #3 and why they were covered? A: The terminology of the new signage that was ordered for Gate #3 proved to be confusing and not clear to drivers. It was decided to cover up that part of the signage until better wording could be created. The signage at Gate 3 has been updated and should provide clear direction of who has the right of way. Q: A member asked about rule change 18-05 which relates to speed enforcement in the community and the $200 fine associated with that rule change. The member asked if the intent was for vendors and contractors to receive that fine as well? The member wanted more information on the rule and mentioned adding the reference of CC&R section 12.09 a,b,c. A: The Board has received feedback from the community in regards to the rule change on speed enforcement and has established townhalls for further discussion with the community. At this meeting, the procedures the community patrol and management will follow for the speed enforcement will be discussed. The townhall dates are April 3 at 6 pm and April 4 at 10:30 am. Both dates will be located in the Main Clubhouse Ballroom. We encourage the community to attend to listen to the procedures and ask questions. We thank the member for recommending to include CC&R sections 12.09 a, b, and c in the rule to clarify the owner's responsibility. The challenge is if the Board decides to change the wording of the rule that is currently published, the rule would have to be re-published to the community, which will delay the enforcement process. February Open Session Board Action Items: • The Board accepted the appointment of Jeannie Lloyd, Janice Macfarlane, Lyla Wolden to the Safety and Security Advisory Committee. • The Board approved the sponsorship of the San Gorgonio Hospital Foundation for $1,500. • The Board approved the resolution to pre-lien and lien delinquent accounts. • The Board Treasurer, John Clark, gave an update on the financials. • The Board approved publishing rule change 18-03 regarding the prohibition of music to be played outside on the patio at the North and South Clubhouses. This rule change will be published to the community in the April Lifestyles magazine and will return for final approval at the May Open Session meeting. • The Board approved the Bylaw amendment for the qualification of directors to be placed on the 2018 ballot for membership approval. • The Board approved EPAP to become a standing committee. The committee's charter was also approved. • The Board approved the recommendation from the Safety & Security Committee to change their charter and remove EPAP from the committee's responsibilities now that they will be their own committee. • The Board approved the recommendation from the Recreation Committee for the establishment of the Ukulele Group and the Bereavement Group. • The Board approved the replacement of the Ballroom clavinova with SoCal Piano for $3,757.42 to be paid from reserves. • The Board tabled the recommendation from the Restaurant & Lounge Committee regarding the dress code for more information. • Finally, the Board approved the use of the Clubhouse facilities and two new activities for the 2018 Charity Week. February Report on Executive Session Action (non-confidential) - The Board of Directors held Executive Session Board meetings on Feb. 14 and Feb. 28, 2018 in the Administration Conference Room. The following are action items the Board took at these meetings: • The Board discussed a legal matter as it pertained to personnel. • The Board received four separate requests from homeowners for a variance to the overnight parking policy. The Board voted to deny three of the variances, and approve one on a conditional basis. • Based on a recommendation from legal counsel, the Board voted to end the practice of loaning medical equipment out to the residents. • The Board reviewed a draft charter for the EPAP Committee. • The Board reviewed a member request, which they passed on to the Recreation Advisory Committee for further review and recommendation. • The Board reviewed Associa-PCM billing matters and spoke with representatives from the Associa-PCM corporate office. • The Board discussed an amendment to the management agreement. This item was tabled. • The Board held a show cause hearing for a violation to the rules and regulations. • The Board met with committee members. • The Board met with Securitas to review Continued on following page

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